Data Deletion Instructions

Disconnecting your Facebook Page

If you connected a Facebook Page to NipNip to import product posts, you can remove that connection at any time from your store dashboard under Products → Import from Facebook. Disconnecting immediately and permanently deletes the stored Page access token from our database — nothing is retained after disconnection, and no further requests are made to Facebook on your behalf.

Disconnecting your TikTok account

If you connected a TikTok account to NipNip to publish product photos, you can remove that connection at any time from your store dashboard under Integrations → TikTok. Disconnecting immediately and permanently deletes the stored access and refresh tokens from our database — nothing is retained after disconnection, and no further requests are made to TikTok on your behalf.

Requesting full account deletion

To delete your NipNip account and associated data (including any Facebook or TikTok connection, store, or product data), contact us via our contact pagewith your account email and a request to delete your data. We will confirm and process deletion requests within a reasonable time, except where we're required to retain certain records (e.g. completed order/transaction history) for legal or accounting purposes.

What gets deleted

• Your account and profile information.
• Any connected Facebook Page access token (deleted immediately on disconnect, or as part of account deletion).
• Any connected TikTok access/refresh tokens (deleted immediately on disconnect, or as part of account deletion).
• Store and product data you created, where applicable.

More information

See our full Privacy Policyfor details on what data we collect and how it's used.